Часто задаваемые вопросы о Shuliy Machinery
Can you guarantee your quality?
Of course. We are the manufacture factory. More important, we put a high value on our reputation.
Best quality is our principle all the time. You can be assured on our production completely.
If we have problems when using this machine, what should we do?
If you have any problem, just contact us, we will help you to solve it, and if necessary,
we will arrange our engineers to help you in your country.
Does your company accept customization?
We have excellent design team,and we can accept OEM.
What about the shipping methods?
For urgent order and light weight, you can choose express: FEDEX, TNT, DHL or EMS;
For heavy weight, you can choose by air or by sea to save cost.
When to deliver the goods after the order is placed?
It depends on the quantity of the product, generally we will arrange shipment within 5 to 10 days after receiving payment.
How can I get to your factory?
We are in No.1394 East Hanghai Road, Economic-technological Development Area, Zhengzhou, China. And we can provide free and considerate receptions for you.
What is your business model? Trading company or manufacturer?
We are an experienced manufacturer and exporter for more than 20 years. All our machines are manufactured by ourselves with factory direct sales, product quality and after-sales service can be guaranteed. We own a technical team comprised of over-average experts in innovation. Notably, we own high-level factories and cooperating factories that can offer efficient manufacturing and high-end products when dealing with a bulk order.
Do you provide overseas installation services for the food machine?
If you buy machines from us, we will dispatch the most professional engineer to your local site to guide the installation. After the installation, the engineer will also do the commissioning and train the workers to operate the machines and do the maintenance.
Are the spare parts available if I bought your machine?
Yes. The spare parts are available. We will give you a 5% discount if you buy from us on the basis of our best price.
Why there is a difference in the price for the same food machine from different manufacturers?
Good question! First, actually, the prices are different just because the food machines are different. You may see that their appearances and structures are alike, but their quality and service life will be different. Because the steel plate’s thickness is different, and the thicker, the better the quality. The steel material is also the main factor. Besides, the motor with different brands will also affect the production effects. So you shouldn’t go for low prices only.
Do you have the comprehensive working videos of your food machine?
Yes, of course, we have a lot of related videos of our food machines including installation videos, working videos, testing videos with our customers and the packing and delivery videos and pictures. We also set our YouTube channel to update our food machine videos: www.youtube.com/@vegetablefruitfriedfoodpro6618. Welcome to subscribe to it and have a better understanding.
I’m new for doing food processing, how can I know what corollary equipment should I use in the production line?
Don’t worry, we will do this for you. We can help you to select the most appropriate equipment and provide you the best plan for food production line based on your economic budget, raw materials, working site size and production capacity. You can just provide us your actual requirements, and we can design good plans with the least cost for you.
How can you do the package of the products we bought?
Generally, we will provide a standard export wooden case or find a professional packing company for well-packing. It depends on the products packaging weight which should be subject to the actual package.
Do you have the products in stock?
Yes,we have some model products can supply to you.
What’s the MOQ(Minimum Order Quantity)?
We are specialized in wholesales of food machinery, so the agent in overseas will be highly appreciated !
The best quality with best price,to achieve the win-win cooperation!
What certification do you have?
We have CE,BV,SGS,ISO,CCC,etc. Please do trust us,we are determined to provide you best quality equipments.
